Business Operations Manager, Post-Sales

Hebbia is seeking a Business Operations Manager, Post-Sales to drive operational excellence of the post-sales organization and support customer-facing teams in driving customer value from ideation to execution. The role involves strategic analysis, process optimization, and collaboration with cross-functional teams.

Requirements

• 5+ years of progressive experience in revenue/customer success/technical solutions strategy and operations or equivalent role at a high growth SaaS company
• Excellent first principles thinking skills
• Strong analytical skills; ability to thoughtfully structure analyses, answer key business questions, and drive decision making
• Experience building Salesforce reports and dashboards, knowledge of how SFDC applications integrate with each other, and ability to enable team on SFDC best practices and related tools

Benefits

• PTO: Unlimited
• Insurance: Medical + Dental + Vision + 401K + Wellness Benefits
• Eats: Catered lunch daily + doordash dinner credit
• Parental leave policy: 3 months non-birthing parent, 4 months for birthing parent
• Fertility benefits: $15k lifetime benefit