Application Support Analyst
Helical Pile SolutionsCalgary, Alberta, Canada
Posted May 13, 2026
Full Time
About the Company
Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd.
Job Description
Helical Pile Solutions is seeking an experienced Application Support Analyst to join their growing team. The successful candidate will provide support for enterprise and Modern Workplace applications, ensuring stability, availability, and continuous improvement of supported systems.
Requirements
- 3+ years of experience in application or systems support
- Post-secondary degree in Computer Science, a related field, or equivalent work experience
- Proficient in the M365 suite (SharePoint Online, OneDrive, Teams)
- Familiarity with ERP systems, preferably Explorer Eclipse
- Experience with estimating and field-related software (Bid2Win, Heavy Job, HCSS)
- Strong troubleshooting, analytical, and problem-solving skills
- Experience with ITSM tools and ticketing systems
- Excellent written and verbal communication skills
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Training & Development
- Employee Assistance Program - Counseling
