Aviso Wealth is looking for an Application Support Analyst to join their IT team. The successful candidate will be responsible for the end-to-end administration, monitoring, systems access management, support, and maintenance of enterprise software applications and associated infrastructure within a BusinessāAsāUsual (BAU) environment.
Requirements
- IT related Diploma or Computer Science degree
- 3-5 years as Tier1/Tier2 Application Support in enterprise environment and experience using a ticketing system
- Certificat in ITIL
- Experience with SFTP, API, and other connectivity modes
- Excellent customer service and interpersonal skills
- Aptitude for learning, understanding, and applying new concepts
- Excellent analytical, critical thinking and problem solving skills
- Strong organization and detail-orientation with a commitment to documentation
- Fluent communication skills in English are required and bilingual skills in French are an asset
Benefits
- Competitive compensation package that rewards and recognizes individual contributions
- Excellent health, dental and insurance benefits to meet the diverse needs of our employees
- Generous vacation time, fitness benefit, parental leave top-up options
- Matching contributions to our retirement program
- Commitment to the continuous improvement of our staff through learning & development and an education assistance program
- Regular social events to foster teamwork