HeliosX is seeking a Senior Manager, Employee Relations to lead and embed a consistent, fair, and principle-led Employee Relations (ER) framework across the company, providing expert oversight and strategic direction of complex ER matters while building manager capability and scalable processes to support the fast-growing, operationally intensive, and regulated business.
Requirements
- Significant experience leading Employee Relations in a complex, high-growth organisation
- Demonstrable experience managing complex and sensitive ER cases, including senior-level matters
- Proven experience leading ACAS conciliation and supporting Employment Tribunal processes
- Expert working knowledge of UK employment law; experience in the US and at one European international jurisdictions is desirable
- Experience supporting high-volume, operational environments (e.g. customer services, warehousing) and or Clinical Regulated environments
- Experience managing or developing ER Advisors or similar roles
- Experience building ER frameworks, policies and scalable ways of working
- Expert ER judgement and decision-making
- Strong coaching capability with managers at all levels
- Excellent written communication, including drafting outcomes, policies and guidance
- Ability to manage competing priorities in fast-paced, high-volume environments
- Data-literate, able to interpret ER trends and translate insight into action
- Confident stakeholder management, including senior leaders and external advisors
- Ability to balance strategic oversight with hands-on intervention when necessary
- Human-centred: balances empathy, fairness and professionalism in all ER matters
- Calm under pressure: able to navigate emotionally charged and complex situations with confidence
- Commercially aware: understands business impact while maintaining legal and ethical standards
- Consistent and principled: applies frameworks fairly while exercising sound judgement
- Builder mindset: motivated by creating sustainable, scalable ER capability
- Global perspective: able to operate across jurisdictions with cultural and legislative awareness
Benefits
- 25 Days Holiday
- Private healthcare
- Employee Pension
- Enhanced parental leave
- Cycle-to-work scheme
- Electric Car scheme
- Home office allowance
- Wellbeing perks: Headspace subscription, gym discounts, L&D budget, and free Audible subscription
