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Job description
As Customer Care Manager, you will be responsible for local Road Sales and Customer Service for Hellmann locations in Hamburg, Crivitz, and Neumünster. You will have personnel and budget responsibility and report directly to the NL-Leitung.
You will control all sales measures of the branch, care for existing customers, develop business development strategies, and implement them. You will also coordinate internal support, pricing strategies, customer monitoring, and new customer implementations.
You will work in an interdisciplinary team to develop the Customer Experience in the Road business. You will have the opportunity to shape the future of the logistics industry with Hellmann.
Company
Transportation & Logistics
Hellmann Worldwide Logistics, founded in 1871, is one of the world's largest international logistics providers, offering integrated air, sea, road, and rail freight services alongside contract logistics solutions. The company supports end-to-end supply chains with customs brokerage, warehousing, distribution, and domestic transportation, while also delivering industry-specific solutions, e-commerce logistics, and process-management consulting. Its distinctive value lies in a commitment to high-performance operations and forward-looking digital platforms that enhance transparency, reduce transit times, and increase operational efficiency. Hellmann's global network and long-standing expertise make it a trusted partner for complex logistics challenges across diverse sectors.
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