HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration.
Requirements
- 1+ years of experience delivering exceptional customer service in a fast-paced environment
- Proven de-escalation skills and ability to manage high call volume
- Strong verbal communication and problem-solving ability
- Experience with CRM or customer-facing tools (training provided)
- Highly organized, punctual, and self-directed
- Positive, team-oriented attitude with a results-driven mindset
- Bachelor's degree preferred
- Must be legally authorized to work in the U.S. (background check required)
Benefits
- Parking pass
- Complimentary breakfast and snacks
- Aetna Medical, Vision, Dental & Life Insurance
- 10 PTO days + most federal holidays
- Growth opportunities within a fast-scaling startup