IT Technical Customer Support Agent (w/m/x)

We are looking for an IT Technical Customer Support Agent to provide technical support for our web hosting and domain customers, shape the future of our digital products, and participate in product development.

Requirements

• Technical education and several years of experience in technical support
• Comprehensive knowledge of WordPress, Joomla, and similar CMS
• Familiarity with FTP, SSH, and related technologies
• Initiative, problem-solving skills, and customer orientation
• Fluent German and English skills in writing and speaking
• EU citizenship or valid EU work permit

Benefits

• Flexible work model with remote option and flexible working hours
• State-of-the-art workplace equipment
• Ongoing training opportunities
• Active participation in company development
• Clear career advancement opportunities in a growing company
• Appreciative and innovative company culture