1st Level IT-Support (m/w/d)

The n-komm GmbH is looking for a 1st Level IT-Support specialist to strengthen their team, providing innovative IT solutions and reliable service to customers.

Requirements

• Handling and processing customer support requests
• Support in the area of client technology
• Support for end-users of customers with hardware and software problems
• Installation, configuration, and maintenance of clients, laptops, and mobile devices
• User and rights management
• Support for standard applications
• Analysis and resolution of disruptions
• Documentation of requests and solutions
• Forwarding of complex cases
• Participation in rollouts, updates, and IT projects

Benefits

• Structured onboarding and support
• Various training and development opportunities
• Modern working environment and current technologies
• Colleague-friendly working atmosphere with short decision-making paths
• Attractive remuneration
• Additional benefits