The n-komm GmbH is looking for a 1st Level IT-Support specialist to strengthen their team, providing innovative IT solutions and reliable service to customers.
Requirements
- Handling and processing customer support requests
- Support in the area of client technology
- Support for end-users of customers with hardware and software problems
- Installation, configuration, and maintenance of clients, laptops, and mobile devices
- User and rights management
- Support for standard applications
- Analysis and resolution of disruptions
- Documentation of requests and solutions
- Forwarding of complex cases
- Participation in rollouts, updates, and IT projects
Benefits
- Structured onboarding and support
- Various training and development opportunities
- Modern working environment and current technologies
- Colleague-friendly working atmosphere with short decision-making paths
- Attractive remuneration
- Additional benefits