Security Engineer - Fortinet

Help AG is looking for a dynamic and innovative Security Engineer with hands on experience in administering and maintaining Fortinet and Infoblox solutions. The ideal candidate will be responsible for managing firewall, authentication, PAM, and DDI infrastructure across both IT and OT environments, ensuring robust and secure network operations.

Requirements

• Administer and maintain Fortinet firewalls, FortiManager, and FortiAnalyzer for IT and OT networks.
• Administer and maintain IP address management and DNS/DHCP services using Infoblox DDI.
• Implement and manage AAA solutions with a preference for FortiAuthenticator.
• Deploy and support privileged access management using FortiPAM.
• Troubleshoot and resolve complex network and security issues and incidents.
• Work on LLD HLD and project documents
• Continuous communication with the customer on tickets, health check, projects, and other technical work.
• Based on the business requirement, security consultant will be required to work as resident engineer at customer site.
• Proper and accurate use of tools (ticket system, time tracking) and documentation of the tickets.
• Follow-up on any escalations meeting SLA.
• The primary targets are customer-satisfaction, professionalism, accuracy, and an outstanding high quality in the work/duties.
• Keep ticket-system up to date to meet SLA requirement.
• Interaction and communication with vendor support organizations and engineers.
• This position requires candidate to travel to multiple locations for installing Fortinet technology solutions.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Annual flights tickets.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Open door policy.