Intake and Screening Specialist
HELPLINE YOUTH COUNSELINGLos Angeles, California, United States
Posted March 13, 2026
28 - 28
Full Time
About the Company
Helpline Youth Counseling (HYC), founded in 1967 and incorporated in 1971, is a nonprofit dedicated to supporting at‑risk, low‑income children, youth, and families. HYC delivers a comprehensive, holistic suite of services—including counseling, mental‑health care, behavioral intervention, drug and alcohol treatment, gang prevention, and homeless services—to strengthen family resilience and foster self‑sufficiency. By integrating education, therapeutic techniques, advocacy, and community resources, HYC removes barriers and creates opportunities for clients to thrive. Its long‑standing commitment to prevention and family‑centered care distinguishes HYC as a trusted partner in community health and youth development.
Job Description
Job Title: Intake and Screening Specialist – RPHP Program. Conducts screenings, eligibility determinations, and referrals for individuals and families experiencing or at risk of homelessness.
Requirements
- High school diploma or equivalent required
- Experience in intake, screening, customer service, or human services
- Attention to detail and accuracy
- Trauma-informed and client-centered approach
- Ability to manage high-volume inquiries
- Cultural humility and confidentiality
- Strong problem-solving and decision-making skills
- Knowledge of homeless services systems and eligibility guidelines
- Knowledge of HUD homeless assistance programs and fair housing principles
- Strong organizational, communication, and documentation skills
- Possess a valid California driver's license and have access to a properly registered vehicle.
- Ability to pass a background check and criminal clearance
- Ability to successfully pass a TB screening test
Benefits
- Equal Opportunity Employer
- Reasonable accommodation for individuals with disabilities