Responsible for maintaining customer satisfaction throughout the dealership contributing to business development.
Requirements
- Addresses customer concerns
- Strives to resolve issues between customers and dealership (sales and service)
- Works closely with department managers to ensure customer satisfaction
- Follows up with customers through telephone and mailings prior to purchase
- Follows up with customers through telephone and mailings after purchase
- Follows up with customers through telephone and mailings after service
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations.
- Demonstrates the Company's Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Benefits
- Paid Time Off
- Health insurance
- Retirement Plan