As a Member Experience Officer at People First Bank, you will be responsible for delivering high-quality customer service and assisting customers with their financial needs. This is a flexible part-time position with variable hours ranging from 15 to 32 hours per week.
Requirements
- Assist customers with their transactional needs and enquiries
- Engage in quality in-depth conversations to identify solutions
- Build deep and meaningful relationships with customers
- Support customers with digital services
- Prioritise and complete tasks accurately and efficiently
- Navigate multiple contemporary systems and software programs
Benefits
- Corporate uniform allocation
- ‘Shine’ recognition program
- Inclusive learning and development opportunities
- Diverse pathways for growth and advancement
- Employee rewards and benefits platform
- Employee banking benefits
- Discounted insurance products
- Wellbeing initiatives
- Competitive leave benefits
- Good Squad volunteer leave