Member Experience Officer role at Heritage Bank, Kingaroy Branch. Assist customers, engage in quality conversations, and build meaningful relationships. Empowered to prioritize tasks and navigate multiple systems.
Requirements
- Can communicate with empathy and clarity
- Genuinely enjoy helping people by providing positive customer service experiences
- Have cash-handling experience
- Feel comfortable learning new digital systems
- Bring experience in customer service
Benefits
- Corporate uniform allocation
- Peer-driven recognition program
- Inclusive learning and development opportunities
- Diverse pathways for growth and advancement
- Employee rewards and benefits platform
- Employee banking benefits
- Discounted insurance products
- Wellbeing initiatives
- Corporate health insurance discounts
- Competitive leave benefits
- Two days of paid volunteer leave each year