Member Experience Officer - Heritage Bank, Kingaroy Branch

Member Experience Officer role at Heritage Bank, Kingaroy Branch. Assist customers, engage in quality conversations, and build meaningful relationships. Empowered to prioritize tasks and navigate multiple systems.

Requirements

• Can communicate with empathy and clarity
• Genuinely enjoy helping people by providing positive customer service experiences
• Have cash-handling experience
• Feel comfortable learning new digital systems
• Bring experience in customer service

Benefits

• Corporate uniform allocation
• Peer-driven recognition program
• Inclusive learning and development opportunities
• Diverse pathways for growth and advancement
• Employee rewards and benefits platform
• Employee banking benefits
• Discounted insurance products
• Wellbeing initiatives
• Corporate health insurance discounts
• Competitive leave benefits
• Two days of paid volunteer leave each year