Member Service Consultant - People First Bank, Salisbury Branch

We’re on the lookout for friendly and motivated team members to join our team part-time as a Member Service Consultant at our People First Bank, Salisbury Branch! As a Support Customer Service Consultant, you’ll be the welcoming face our customers look forward to seeing in the branch. You’ll be empowered to assist customers with their transactional needs and enquiries, engage in quality in-depth conversations to help identify the right solutions to suit our customer’s individual needs, and build deep and meaningful relationships with our customers to assist them in achieving their long-term financial goals.

Requirements

• Assist customers with their transactional needs and enquiries
• Engage in quality in-depth conversations to help identify the right solutions to suit our customer’s individual needs
• Build deep and meaningful relationships with our customers to assist them in achieving their long-term financial goals and where appropriate, initiate referrals to our lending specialists
• Support our customers on how to utilise digital services to enhance their banking experience
• Prioritise and complete tasks accurately and efficiently
• Navigate multiple contemporary systems and software programs

Benefits

• Shine, a peer-driven recognition program
• Access to inclusive learning, development opportunities, and diverse pathways for growth and advancement
• Access to a dedicated employee rewards and benefits platform for wellbeing resources and discounts across a wide range of everyday products and services
• Employee banking benefits and discounted insurance products
• Wellbeing initiatives that care for your physical, mental and emotional health
• Corporate health insurance discounts
• Competitive leave benefits