Front Desk Agent
Heritage Hotels & ResortsSanta Fe, New Mexico, United States
Posted March 26, 2026
Full Time
About the Company
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience.
Job Description
WORK, PLAY, & ENJOY LIFE WITH HERITAGEHeritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience.
Requirements
- Maintain high level of positive and professional approach with coworkers and guests.
- Welcome guests to the unique accommodation experience of Heritage by articulating the story, inspiration, and mindset of the property to our guests.
- Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest.
- Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc.
- Respond to guest challenges and find the appropriate resolution in a timely and professional manner.
- Maintain the upmost confidentiality and care with guest information.
Benefits
- Competitive pay
- Comprehensive benefits
- 25% match for 401k
- Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
- Complimentary meals during scheduled work shifts
- Free employee parking
- Growth and development opportunities
- Inclusive, people-first culture
