Reservation Agent

Heritage Companies embodies the culture, spirit, and traditions of New Mexico, offering a work environment focused on employee experience, growth opportunities, and benefits. Job overview: A Reservation Agent ensures guest satisfaction through booking requests while being courteous and accurate to maximize hotel revenues.

Requirements

• High school graduate or equivalent
• Pleasant speaking voice
• Excellent written and verbal skills
• Must be able to type accurately (30 words per minute)
• Experience in hospitality reservations sales or front desk is preferred
• Strong communication skills and excellent customer service practices
• Detailed and sales oriented
• Ability to work in a fast-paced environment for 8 hours or more, including sitting, walking, and standing
• Ability to work a flexible schedule, including long hours, nights, weekends, and holidays

Benefits

• Competitive pay
• Comprehensive benefits, including a 25% 401(k) match!
• Generous employee discounts across Heritage hotels, restaurants, spa and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!