Heritage Companies embodies the culture, spirit, and traditions of New Mexico, offering a work environment focused on employee experience, growth opportunities, and benefits. Job overview: A Reservation Agent ensures guest satisfaction through booking requests while being courteous and accurate to maximize hotel revenues.
Requirements
- High school graduate or equivalent
- Pleasant speaking voice
- Excellent written and verbal skills
- Must be able to type accurately (30 words per minute)
- Experience in hospitality reservations sales or front desk is preferred
- Strong communication skills and excellent customer service practices
- Detailed and sales oriented
- Ability to work in a fast-paced environment for 8 hours or more, including sitting, walking, and standing
- Ability to work a flexible schedule, including long hours, nights, weekends, and holidays
Benefits
- Competitive pay
- Comprehensive benefits, including a 25% 401(k) match!
- Generous employee discounts across Heritage hotels, restaurants, spa and retail!
- Complimentary meals during scheduled shifts!
- Free employee parking!