Front Desk Agent

WORK, PLAY, & ENJOY LIFE WITH HERITAGE. Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. The company offers growth opportunities, generous discounts, and a supportive team culture.

Requirements

• Must be a passionate people person, as this job is highly interactive and requires superb customer service skills.
• Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
• Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Ability to work on feet for eight hours or more.
• Must be able to lift/push/reach for/carry 25+ pounds occasionally.
• 6 months to 1 year or equivalent combination of education and experience; high volume guest-interfacing hospitality experience preferred.
• High school diploma or equivalent experience/training.

Benefits

• Competitive pay
• Comprehensive benefits
• Generous 25% 401(k) match
• Generous employee discounts across Heritage hotels, restaurants, spa and retail
• Complimentary meals during scheduled shifts
• Free employee parking