Stage - Chargé de produits Après Vente
HermèsIle-de-France, France
Posted April 5, 2024
Full Time
About the Company
Hermès is a French luxury brand creating high-quality artisanal goods since 1837, perpetuating exceptional craftsmanship through 16 métiers.
Job Description
Hermès Commercial is seeking a Sales Associate - After Sales to join the Product After-Sales Department in Bobigny. The role involves damage and quality management, communication with customers, contribution to improvement, and data analysis. This position is seconded from the Central Supply & After-Sales Department within Hermès Commercial.
Requirements
- Understanding customer and client needs.
- Assessment and validation of the appropriate treatment.
- Technical explanations to facilitate communication between the Store and the final customer.
- Contribution to Improvement and Participation in Projects
- Data Analysis and Reporting
- Fluent in English