Part Time Customer Service Associate
HertzCity of Syracuse, New York, United States
Posted October 27, 2025
34000 - 34000 USD year
Part Time
About the Company
Hertz is a global mobility company operating car rental brands such as Hertz, Dollar, and Thrifty across multiple continents. Known for its innovative products and wide selection of top-rated vehicles, Hertz offers a seamless rental experience through thousands of convenient locations and a free loyalty program. The company also operates international car sharing businesses and sells vehicles to consumers.
Job Description
This part-time Customer Service Associate role provides exceptional customer service and focuses on exceeding customer expectations. The position involves handling customer inquiries, resolving issues, analyzing NPS data, and improving service through employee coaching and communication. The ideal candidate will be excellent at communication, problem-solving, and relationship building.
Requirements
- 3+ years of demonstrated experience in customer service
- Experience in operations and sales
- Rental car experience a plus
- Excellent customer service skills
- Excellent oral and written communication skills
- Excellent relationship building and leadership skills
- Excellent problem-solving and decision-making skills
Benefits
- Medical, Dental & Vision plan options
- Retirement programs
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs