Part Time Customer Service Associate
HertzWichita, Kansas, United States
Posted October 8, 2025
28000 - 28000 USD year
Part Time
About the Company
Hertz is a global mobility company operating car rental brands such as Hertz, Dollar, and Thrifty across multiple continents. Known for its innovative products and wide selection of top-rated vehicles, Hertz offers a seamless rental experience through thousands of convenient locations and a free loyalty program. The company also operates international car sharing businesses and sells vehicles to consumers.
Job Description
The Part Time Customer Service Associate provides excellent customer service, exceeding expectations and contributing to a positive experience. Responsibilities include handling customer inquiries, resolving issues, updating performance, analyzing NPS results, and ensuring adherence to company policies. This role involves building customer relationships and contributing to overall team success.
Requirements
- 3+ years of demonstrated experience in customer service
- Experience in operations and sales
- Excellent customer service skills
- Excellent communication skills
- Excellent relationship building and leadership skills
- Excellent problem-solving and decision-making skills
- Excellent oral and written communication skills
- Rental car experience a plus
- Ability to work on a flexible schedule
Benefits
- Medical, Dental & Vision plan options
- Retirement programs including 401(k) employer matching
- Employee Assistance Program
- Educational Reimbursement
- Voluntary Insurance Programs
- Perks & Discounts (Theme Park Tickets, Gym Discounts, etc.)