Part Time Customer Service Associate
HertzIndianapolis, Indiana, United States
Posted October 8, 2025
35000 - 35000 USD year
Part Time
About the Company
Hertz is a global mobility company operating car rental brands such as Hertz, Dollar, and Thrifty across multiple continents. Known for its innovative products and wide selection of top-rated vehicles, Hertz offers a seamless rental experience through thousands of convenient locations and a free loyalty program. The company also operates international car sharing businesses and sells vehicles to consumers.
Job Description
This part-time Customer Service Associate role focuses on exceeding customer satisfaction and retention within the customer interaction environment. Responsibilities include handling customer issues, analyzing NPS results, providing coaching, and ensuring compliance with corporate policies. The position aims to empower employees to deliver exceptional customer service and improve guest satisfaction.
Requirements
- 3+ years of demonstrated experience in customer service
- Experience in operations and sales
- Excellent customer service skills
- Excellent oral and written communication skills
- Excellent relationship building and leadership skills
- Excellent problem-solving and decision-making skills
Benefits
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more