Account Support Manager with German This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Requirements
- Bachelor's degree preferred or Associate degree holder (technical field) with 6- 8years working experience in related fields desired.
- Fluency in German language (C2).
- In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications.
- Some in-depth knowledge of corporate organization and policies.
- Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
- Business, technical, or functional knowledge at the mastery level plus administrative or operations knowledge.
- Anticipate Customer needs, develop proposed solutions, and build consensus.
- Provide Mission Critical customer recommendations to improve processes.
- Experienced knowledge of change management process and tools in complex environment.
- Advanced skills in project management, communication, analysis, and presentation.
- Expertise in area of focus and knowledgeable of future technology directions.
- Mission Critical and ITIL certifications.
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion