Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs.
Requirements
- Provide technology consulting to external customers and internal project teams.
- Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs.
- As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction.
- Maintain knowledge of leading edge technologies and industry/market domain knowledge.
- Actively contribute to the company's solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.
- Shape technical direction and technical strategies within the organization and for external customers.
- Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals.
- Contribute to organization's profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.
- Responsible for delivery of assigned tasks within the delivery cycle of a project.
- Support local sales and Pre-Sales, building solution pricing, internal interfaces.
- Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.
- Tasks may include installing new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings.
- Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
- Contributes to design for specific deliverables and assists in the development of technical solutions.
- Participates as part of a team and maintains good relationships with team members and customers.
- Understands the company strategy and the role that the individual plays.
- Uses knowledge tools and re- uses information for the benefit of projects, and of professional development.
- Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
