Digital Presales Solutions Architect is responsible for architecting solutions that will achieve customer business outcomes, developing and articulating compelling proposals, and providing technical expertise to sales teams and customers.
Requirements
- Develops and articulates compelling customer proposals, ensuring the customer’s business and technical requirements are met.
- Identifies and articulates key risks related to the respective scope.
- Provides work estimations as well as recommendations on sourcing models.
- Reviews customer proposals for accuracy, relevance, and competitiveness, ensuring customer enthusiasm and collaborating with senior colleagues in review processes as necessary.
- Offers input to address key end-customer IT trends, requirements, gaps, or unmet needs.
- Performs due diligence by ensuring technical design solutions work, meet customer workload needs, service level expectations, and are within budget.
- Develops and maintains awareness of leading-edge and emerging technologies, understanding these resources to find, both inside and outside of HPE, information regarding trends and standards, while also actively monitoring competitor offerings and activities.
- Creates and develops the implementation design of technical products, services, and solutions that address specific customer needs by participating in deep-dive discussions and leveraging a solid knowledge of customers’ technical environment and a thorough knowledge of company’s portfolio.
- Addresses customer questions and concerns regarding technical products, services, and solutions within a specific scope.
- Collaborates with internal and external partners to successfully transfer knowledge and deliver effective solutions to customers.
- Connect with key partners and stakeholders within an area of specialization and understand their capabilities, and limitations, supporting all partner enablement and initiatives as needed.
- Proactively build the pipeline by identifying opportunities (e.g., enhancements, unmet or unrecognized needs, up-selling, and cross-selling opportunities) within the account.
- Supports the opportunity pipeline and help drive through the sales process to closure.
- Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle.
- Documents ongoing work (activities, tasks) throughout the sales cycle using specific tools and resources, sharing best practices with peers and partners to collaborate effectively.
- Develops a working relationship with the customer technical teams by understanding the customer’s ecosystem and how HPE's solutions can align to the ecosystem and deliver value.
- Proactively share knowledge with peers.
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
