Solution Support Engineer

Solution Support Engineer responsible for providing technical support and leadership in the creation and delivery of technology solutions to meet customers' business needs. As a trusted advisor, creates and maintains effective customer relationships to ensure customer satisfaction.

Requirements

• 5+ years of professional experience
• Bachelor of Arts/Science or equivalent degree in computer science or related area of study
• Technical knowledge of Telco and excellent English skills
• Ability to develop scripts (Python, Bash) to automate repetitive diagnostic tasks or system health checks
• Foundational knowledge of Core Network topologies (4G/5G) and the interdependencies of high-availability systems
• Able to communicate and present complex issues with assurance and confidence
• Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion