Technical Support Engineer

Technical Support Engineer role for a cybersecurity solutions company, addressing customer technical support requests and resolving complex technical issues. HYBRID JOB (2 days / week at the office).

Requirements

• 3-4+ years of experience as a technical support engineer
• Strong knowledge of Windows and/or Linux operating systems
• Basic experience with cloud technologies such as Kubernetes, Elasticsearch, AWS, and MySQL
• Understanding of complex systems (ETL) and data flows
• Experience managing support tickets for complex SaaS applications
• Excellent written and verbal communication skills in English
• Ability to multitask and prioritize in a fast-paced environment
• Ability to work independently, proactively, and as part of a team

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development