UGC Project/Program Manager

The UGC Program Manager is responsible for making Hey Harper's UGC engine run at scale, owning the execution, coordination, and delivery of UGC. They operationalize the UGC strategy defined by the UGC & Creator Strategist by managing creators, timelines, workflows, and assets across paid, organic, PDP, and e-commerce channels.

Requirements

• At least 2 years of experience in marketing operations or project management, influencer operations, content production support, or similar UGC/creator programs
• Experience managing multiple creators and deliverables simultaneously
• Strong organizational and follow-through skills
• Very strong written English skills and comfortable managing intense written communication
• Comfortable operating in high-volume, fast-paced environments
• Clear communicator who keeps work moving without over-escalation