Commercial Lines Client Service Manager
HigginbothamBrunswick, Georgia, United States
Posted January 9, 2026
Full Time
About the Company
Higginbotham specializes in employee benefits solutions, leveraging deep broker relationships to provide competitively priced plans from top carriers. The firm streamlines the benefits shopping experience with online enrollment, electronic administration, and third‑party administration services, ensuring clients receive robust, affordable coverage. Higginbotham also offers educational videos, list billing, and educator disability products, supporting brokers with comprehensive assistance throughout the proposal process. Its commitment to quick, simple shopping and strong carrier partnerships distinguishes it as a trusted partner for businesses seeking efficient, cost‑effective benefits management.
Job Description
The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance.
Requirements
- Prepare endorsement requests to send to insurance carriers
- Follow-up on receipt of endorsements to existing policies
- Processing endorsements, including invoicing and delivery to client
- Processing of audits, including verification of rates, exposures, and prior premiums
- Handling/processing of cancellations and billing issues
- Communication with staff and clients as needed to gather needed information for changes to policies
- Knowledge of and adherence to, agency procedures
- Provide technical support to Marketing Executives and Producers as needed
- Establish and maintain relationships with both internal and external clients
Benefits
- Medical, dental, vision, prescription drug coverage
- 401K
- Equity incentive plan
- Employee Wellness Program
- Company paid holidays, plus PTO