Property & Casualty Claims Consultant

This Claims Consultant is responsible for accurate reporting and filing of claim notices to the respective Carrier, in addition to reporting handling claim scenarios along with resolution of claims disputes.

Requirements

• Reports to the Claims Operations Manager and/or Team Lead on workflow issues and the handling of assigned claims inventory
• Understand Claims Handling guidelines and Workflows.
• Ability to train in Sagitta and ImageRight, including document uploads and complete tasks
• Ability to analyze insurance policies for coverage eligibility
• Reporting claims to assigned Carrier under appropriate lines of coverage
• Communicating with clients by phone; returning voice messages
• Emailing clients with timely responses
• Emailing Carriers for Follow up and Claims Status
• Processing incoming electronic and physical mail with appropriate filing and follow up
• Serving as a liaison between clients, carriers, adjusters, vendors and contractors
• Communicating claims status with company producers
• Takes ownership of assigned work process and provides excellent customer service
• Performs all other related duties as assigned
• Ability to Analyze and Solve Problems
• Attention to Detail
• Communication Skills
• Timely Task Completion
• Team Collaboration
• Client Focus
• Dependability
• Creative Thinking
• Organizational Skills
• Adaptability

Benefits

• Health, Dental, and Vision Insurance
• 401(k) Plan with Company Matching
• Generous Paid Time Off
• Paid Holidays
• Life Insurance