Senior Claims Operations Specialist
HigginbothamFort Worth, Texas, United States • Dallas, Texas, United States
Posted March 2, 2026
Full Time
About the Company
Higginbotham Insurance Agency, Inc. is a leading insurance agency providing comprehensive insurance solutions to individuals and businesses.
Job Description
The Senior Claims Operations Specialist is responsible for driving operational excellence within the claims function, improving efficiency, and streamlining workflows. This role works closely with the Claims Leadership Team to support strategic initiatives and implement scalable solutions.
Requirements
- Bachelor's degree in Business, Operations Management, or related field (preferred)
- 5+ years of claims operations or related experience with an insurance carrier, TPA, or agency
- Experience collaborating with leadership teams to implement operational initiatives
- Experience training, educating, or communicating complex processes to internal teams
- Experience defining, tracking, and acting on KPIs to drive operational performance
- Experience managing or supporting large accounts or client engagement initiatives
- Experience using process improvement methodologies (Lean, Six Sigma, Agile) is a plus
Benefits
- Medical, dental, vision, prescription drug coverage
- 401K
- Equity incentive plan
- Employee Wellness Program
- Company paid holidays, plus PTO
