Senior Analyst, Account Services

Hiive is a fintech/marketplace startup connecting buyers and sellers of stock in venture-backed pre-IPO companies. As a Senior Analyst, Account Services, you'll play a key role in shaping the experience of every customer who joins our platform.

Requirements

• 2-3 years of experience in a customer-facing or operational role, ideally within a SaaS or financial technology environment.
• Solid technical aptitude and the ability to quickly learn and adapt to new tools, systems, and workflows.
• Proactive and solution-oriented mindset, with excellent communication and collaboration skills, and a customer-first mentality.

Benefits

• Highly competitive salary
• Opportunity to participate in ownership of a rapidly growing early-stage startup through our employee stock option plan
• Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account
• $20-per-day commuter benefit
• Onsite gym, and a gorgeous rooftop amenity
• Bi-weekly catered lunches, bi-weekly “Friday bar,” team workouts, annual summer party, and holiday party