Concierge

Alliance Aviation Services is seeking a Concierge to join our team in Fort Worth, TX. The Concierge works under the guidance of the Customer Experience Manger to deliver exceptional service to guests.

Requirements

• Greet guests with a warm, professional demeanor and provide personalized assistance.
• Anticipate customer needs and proactively offer coffee, ice, newspapers, and other requested amenities.
• Organize and deliver catering orders to aircraft, ensuring accuracy and timeliness.
• Transport pilots and crew to and from nearby hotels and designated locations.
• Marshall and chock aircraft, ensuring proper positioning and safety compliance.
• Connect and disconnect Ground Power Units (GPUs) and tow bars.
• Wing walk and assist with aircraft movements to prevent damage and ensure safety.
• Correctly dispose of hazardous waste/materials in accordance with regulations.
• Maintain clear communication with Customer Service Representatives, Line Operation Specialists, and inbound aircraft via two-way radios.
• Wash and maintain airport vehicles, ensuring cleanliness and operational readiness.
• Vacuum aircraft interiors and assist with cabin preparation.
• Clean and maintain hangars, ensuring a safe and organized environment.
• Ensure strict adherence to airport safety protocols, environmental regulations, and FBO standards.
• Assist with other duties as assigned, contributing to the overall success of the FBO.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance