Alliance Aviation Services is seeking a Concierge to join our team in Fort Worth, TX. The Concierge works under the guidance of the Customer Experience Manger to deliver exceptional service to guests.
Requirements
- Greet guests with a warm, professional demeanor and provide personalized assistance.
- Anticipate customer needs and proactively offer coffee, ice, newspapers, and other requested amenities.
- Organize and deliver catering orders to aircraft, ensuring accuracy and timeliness.
- Transport pilots and crew to and from nearby hotels and designated locations.
- Marshall and chock aircraft, ensuring proper positioning and safety compliance.
- Connect and disconnect Ground Power Units (GPUs) and tow bars.
- Wing walk and assist with aircraft movements to prevent damage and ensure safety.
- Correctly dispose of hazardous waste/materials in accordance with regulations.
- Maintain clear communication with Customer Service Representatives, Line Operation Specialists, and inbound aircraft via two-way radios.
- Wash and maintain airport vehicles, ensuring cleanliness and operational readiness.
- Vacuum aircraft interiors and assist with cabin preparation.
- Clean and maintain hangars, ensuring a safe and organized environment.
- Ensure strict adherence to airport safety protocols, environmental regulations, and FBO standards.
- Assist with other duties as assigned, contributing to the overall success of the FBO.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance