Assistant Director of Sales - Hilton Kuala Lumpur

The Assistant Director of Sales oversees day-to-day sales efforts of Senior Sales Managers, Sales Managers, and Sales Executives. The role is responsible for promoting and selling hotel products, leading the team to achieve sales targets, and managing sales processes.

Requirements

• Responsible for the promotion and sales of all products of the hotel
• Lead the team to achieve sales targets and related tasks set by the hotel
• Develop sales plans and ensure that all team members maintain and develop customers
• Summarize and manage the hotel sales process
• Monitor the output value of sales and adjust sales actions according to market changes
• Organize travel schedules and manage travel expenses to optimize sales force
• Build relationships with convention companies, conference service companies, travel agents and Hilton regional sales offices
• Make every employee in the Sales department aware of his / her responsibilities, goals and achievements
• Personally manage and maintain key accounts
• Set personal sales goals and select key customers
• Work with Sales, Marketing Communications and Revenue Management to adjust team bookings to achieve maximum productivity within the hotel
• Ensure that the Sales team effectively complete quotations, send contracts to customers and follow-up promptly
• Proactively collect market and industry information to share with other members of the Sales team
• Welcome key customers, team leaders and VIPs to the hotel when they arrive
• Organize regular meetings to ensure effective communication between the Sales team and the hotel Operations team
• Maximize sales at all times and effectively forecast team and banquet revenue
• Responsible for the budget formulation of relevant departments
• Provide regular training to employees to ensure that the team is familiar with hotel products and processes
• Regularly analyze customer output and source market structure
• Lead the Sales team to achieve departmental goals