Assistant Guest Experience Manager (Hilton Singapore Orchard)

The Assistant Guest Experience Manager will be responsible for providing exceptional guest service, managing the front desk, and ensuring a positive guest experience. They will also be responsible for coaching and training the Guest Experience team, promoting Hilton Honors programs, and contributing to the hotel's overall goals and objectives.

Requirements

• At least 4 years of previous experience in the hotel, leisure or retail sector
• Calm, efficient, resourceful and organized
• Excellent personal presentation and communication skills
• A passion for delivering Exceptional levels of Guest Service
• Ability to listen and respond to demanding Guest needs
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations