Bellman

The Bellman organizes and coordinates the concierge services to ensure that each guest experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and hotel policies and procedures. The role requires strong customer service focus, flexibility, and ability to work under great physical and mental pressures.

Requirements

• Maintain high customer service focus
• Positive impact, taking personal responsibility and initiative to resolve issues
• Motivated and committed, approaching all tasks with enthusiasm
• Flexible, responding quickly and positively to changing requirements
• Good organization and coordination skills
• Strong sense of responsibility and self-motivation
• Patient and responsible to solve all problems
• Able to maintain excellent relations with team members
• Able to work under great physical and mental pressures

Benefits

• Go Hilton, our leisure travel discount programme