Director of Operations 【Canopy by Hilton Osaka Umeda】 副総支配人 運営担当
HiltonOsaka, Japan
Posted April 30, 2026
Full Time
About the Company
Hilton is a global hospitality leader with 25 world-class brands, 9,000 properties, and over 1.3 million rooms across 141 countries, serving more than 3 billion guests in its centennial history. The company focuses on business and leisure travel, vacation ownership, and resort experiences, delivering a seamless stay through technology such as Digital Key Share and automated upgrades. Hilton's award-winning Hilton Honors loyalty program rewards 235 million members with points redeemable for stays and unique experiences, while the mobile app enables end-to-end booking and room access. Committed to cultivating a top workplace culture for 500,000 employees, Hilton blends hospitality tradition with innovation to create memorable, tech-enhanced guest journeys worldwide.
Job Description
The Director of Operations oversees and directs all aspects of the hotel operational departments to ensure maximum revenues and profits, minimizing operating costs, implementing and following up on service standards and team members’ trainings.
Requirements
- Support the overall strategic management of the hotel
- In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety
- Train and implement Hilton standards and related departmental regulations
- Conduct routine inspections of all areas of the hotel
- Make a detailed and reasonable cost control plan
- Analyze costs on a monthly basis
- Manage all direct reports professionally
- Make or approve appropriate annual / quarterly / monthly budgets
- Conduct regular Operations meetings
- Ensure that duty rosters are based on the needs of the hotel
- Ensure that hotel and direct reports achieve all key targets
Benefits
- 401k Matching
- Retirement Plan
- Tuition Reimbursement