Director of Operations　【Canopy by Hilton Osaka Umeda】　副総支配人　運営担当

Canopy by Hilton Osaka Umeda is seeking a Director of Operations to oversee all aspects of the hotel's operational departments, including Front Desk Service, Food & Beverage / Kitchen, Housekeeping, Engineering, Security, and Fitness Centre. The successful candidate will ensure maximum revenues and profits, minimize operating costs, and implement and follow up on service standards and team members' trainings.

Requirements

• Support the overall strategic management of the hotel
• Train and implement Hilton standards and related departmental regulations
• Make a detailed and reasonable cost control plan to control operating costs of each department
• Manage all direct reports professionally, encouraging good teamwork and operations
• Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, Stay Experience score, QA, turnover, etc.
• Evaluate competitors' products and price policies twice a year
• Ensure that VIP guests receive the care and service they deserve every day

Benefits

• Opportunity to work for a leading global hospitality company
• Professional development and growth opportunities
• Competitive salary and benefits package