Director of Operations - Hilton Quang Hanh Onsen Resort

As the Director of Operations, you will oversee all operational departments, ensuring the hotel operates efficiently while maintaining the highest guest service standards. You will manage day-to-day operations, including front office, housekeeping, food and beverage, and other key departments.

Requirements

• Proven experience in a senior operations management role within a hotel or hospitality environment.
• Strong leadership and team management skills, with the ability to drive performance and inspire high levels of employee engagement.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
• In-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and engineering.
• Strong financial acumen, with experience in budgeting, forecasting, and cost control.
• Proficiency in hotel property management systems (PMS) and other relevant operational software.
• Proficiency in English; additional languages are a plus.
• Ability to work flexible hours, including nights, weekends, and holidays.

Benefits

• Competitive salary
• Benefits
• Career Growth: Opportunities for professional development and career advancement
• Great Perks: Competitive salary, benefits, and more
• Dynamic Environment: Enjoy a vibrant and engaging workplace where every day is different