Director of Operations - NHAAN Resort and Spa Hoi An, Tapestry

The Director of Operations oversees all operational departments, ensuring the hotel operates efficiently while maintaining the highest guest service standards. The role involves managing day-to-day operations, driving operational performance, and optimizing resources to meet guest satisfaction and financial objectives.

Requirements

• Proven experience in a senior operations management role within a hotel or hospitality environment
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• In-depth knowledge of hotel operations
• Strong financial acumen
• Proficiency in hotel property management systems (PMS) and other relevant operational software
• Proficiency in English; additional languages are a plus

Benefits

• Competitive salary
• Benefits
• Career growth opportunities
• Dynamic work environment