Duty Manager
HiltonOtago, New Zealand
Posted April 15, 2026
Full Time
About the Company
Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties.
Job Description
Hilton Queenstown Hotel is seeking a Duty Manager to oversee the safe, compliant, and effective operation of the hotel. The successful candidate will be responsible for managing VIP guest interactions, leading the Front Office team, and ensuring high standards of presentation and guest satisfaction.
Requirements
- At least 1 year's experience working as a Hotel Duty Manager within a 200+ room Hotel
- Minimum of 2 years Front Office experience
- Valid Manager's Certificate and Liquor Controller Qualification
- Valid First Aid Certificate
- Knowledge of OnQ PM system preferred
- Full Driver's License
- Ability to work a rotating roster including overnight shifts
- Customer focused with a passion for contributing to and enhancing our guests experience, whilst being culturally aware and flexible
Benefits
- Workplace flexibility (work life balance)
- Professional leadership development framework
- Worldwide career opportunities
- Access to Hilton University and over 5000 online learning programs
- Free events and activities
- Discounted gym membership
- Free staff meal and daily dry-cleaned uniform
- Discounted accommodation and food & beverage rates globally
- Participate in ongoing recognition programs
- Support to participate in a variety of local volunteer activities
- Fast track to Hilton Honors Silver status
