Guest Service Agent / Associate

Hilton Auckland Hotel seeks a Guest Service Agent / Associate to provide reception services for Guests, contributing to an exceptional experience from check-in through check-out. The ideal candidate will have previous experience in a customer-focused industry, positive attitude, and excellent communication skills.

Requirements

• Previous experience in a customer-focused industry
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Calm, efficient, and organized with great attention to detail
• Ability to multi-task while maintaining a positive attitude when working with a Guest
• Professional manner with an emphasis on hospitality and guest service
• Ability to work on your own and as part of a team
• Competent level of IT proficiency