Guest Service Agent- Embassy Suites Birmingham
HiltonBirmingham, Alabama, United States
Posted January 15, 2026
Full Time
About the Company
Hilton is a leader in the hospitality industry, dedicated to providing exceptional guest experiences across its global brands.
Job Description
Embassy Suites Birmingham seeks a Guest Service Agent to deliver a positive and professional guest experience. The role involves handling guest registration, check-in and check-out, billing, and service recovery while maintaining Hilton and Embassy Suites service standards.
Requirements
- High school diploma or GED
- Previous hotel front desk or guest service experience preferred
- Strong customer service, communication, and problem-solving skills
- Ability to multitask, prioritize, and remain organized in a fast-paced environment
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
