Guest Service Agent - Embassy Suites by Hilton Portland Downtown
HiltonPortland, Oregon, United States
Posted April 15, 2026
Full Time
About the Company
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Job Description
Embassy Suites by Hilton Portland Downtown is seeking a Guest Service Agent to greet and register guests, check guests out, and provide exceptional guest service and financial profitability. The ideal candidate will possess at least one year of customer service experience, hotel and reservations system experience, and a passion for meeting guest needs.
Requirements
- At least one (1) year of customer service experience
- Hotel and reservations system experience a plus
- Customer-focused with a passion for meeting guest needs
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 110 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials
- 401K plan and company match
- Hilton Shares: Our employee stock purchase program (ESPP)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs