Guest Service Agent - Embassy Suites by Hilton Portland Downtown
HiltonPortland, Oregon, United States
Posted April 15, 2026
Full Time
About the Company
Hilton is a leading global hospitality company dedicated to providing exceptional guest experiences across its global brands.
Job Description
Embassy Suites Portland is seeking a Guest Service Agent to provide exceptional guest experiences and financial profitability. The ideal candidate will possess customer service experience, hotel and reservations system experience, and a passion for meeting guest needs. The role offers a competitive salary, benefits, and opportunities for career growth and development.
Requirements
- At least one (1) year of customer service experience
- Hotel and reservations system experience a plus
- Customer-focused with a passion for meeting guest needs
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 110 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education
- 401K plan and company match
- Hilton Shares: Our employee stock purchase program (ESPP)