ćHilton TokyoćFront Desk Service Agent
HiltonJapan
Posted January 15, 2026
Full Time
About the Company
Hilton is a global hospitality leader operating 9,000 properties across 141 countries under 25 premium brands, offering hotels, resorts, and vacation experiences. With a legacy spanning more than a century, the company serves over 3 billion guests and supports 500,000 employees worldwide, emphasizing a culture of inclusion and excellence. Hilton differentiates itself through cutting-edge technology such as Digital Key Share, automated room upgrades, and a seamless mobile booking experience that enhances guest convenience. Its Hilton Honors loyalty program, boasting 235 million members, rewards stays and experiences with points that translate into tangible benefits, reinforcing the brandās commitment to memorable, value-driven hospitality.
Job Description
We are looking for a Guest Service Agent to join our team at Hilton Tokyo Hotel. The ideal candidate will have 1-2 years of related working experience and be proficient in English and Japanese. As a Guest Service Agent, you will be responsible for greeting and registering guests, handling check-in and check-out, and providing excellent customer service.
Requirements
- 1 or 2 years of related working experience
- Business level Japanese
- Good interpersonal skills
- Able to work under pressure and deal with stressful situations
