Waldorf Astoria Kuala Lumpur is seeking an In-Room Dining Manager to oversee the seamless coordination and execution of in-room dining service, ensuring every order is presented with precision, timeliness, and the highest standards of luxury.
Requirements
- 3ā5 years of management experience in Food & Beverage operations, ideally within luxury hotels.
- Proven success in leading in-room dining teams and delivering high service standards.
- Strong leadership and team management skills, with the ability to mentor and develop talent.
- Excellent communication and interpersonal skills to engage guests and collaborate across departments.
- Proficiency with POS and property management systems (e.g., Opera, MICROS).
- Knowledge of current and emerging food & beverage trends in Southeast Asia, with the ability to anticipate future developments.
- Comprehensive understanding of modern F&B management principles.
- In-depth knowledge of luxury service standards, including Forbes and WA brand expectations.
- Expertise in budgeting, inventory management, cost control, and revenue optimization.
- Strong problem-solving and decision-making abilities under pressure.
- Exceptional organizational skills, attention to detail, and ability to manage multiple priorities effectively.
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development