Part-Time Guest Service Agent- Embassy Suites Birmingham

Join the Guest Services team at Embassy Suites Birmingham as a Guest Services Agent. Deliver a positive and professional guest experience, handle guest registration, check-in and check-out, billing, and service recovery while maintaining Hilton and Embassy Suites service standards.

Requirements

• High school diploma or GED required
• Previous hotel front desk or guest service experience preferred
• Strong customer service, communication, and problem-solving skills
• Ability to multitask, prioritize, and remain organized in a fast-paced environment
• Demonstrated ability to work effectively as part of a team
• Proficiency in Microsoft Office products
• Ability to exercise sound judgment and maintain confidentiality

Benefits

• Paid time off
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance