Quality Manager
HiltonMorocco
Posted April 14, 2026
Full Time
About the Company
Hilton is a global hospitality leader with 25 world-class brands, 9,000 properties, and over 1.3 million rooms across 141 countries, serving more than 3 billion guests in its centennial history. The company focuses on business and leisure travel, vacation ownership, and resort experiences, delivering a seamless stay through technology such as Digital Key Share and automated upgrades. Hilton's award-winning Hilton Honors loyalty program rewards 235 million members with points redeemable for stays and unique experiences, while the mobile app enables end-to-end booking and room access. Committed to cultivating a top workplace culture for 500,000 employees, Hilton blends hospitality tradition with innovation to create memorable, tech-enhanced guest journeys worldwide.
Job Description
The Quality Manager role is critical to upholding the hotel's first-class reputation by driving continuous improvement and innovation across all departments and areas of the hotel.
Requirements
- Strong communication skills, both verbal and written.
- Knowledge of training techniques.
- Proficiency with computers and computer programs, including Microsoft Word, PowerPoint.
- Methodical and well-organized.
- Strong organizational, planning and analytic skills.
- A passion for delivering exceptional levels of Guest service.
- Excellent grooming standards.
- Flexible, reliable, accountable and resilient.
- Ability to work under pressure
- Minimum three years' experience in Operational Excellence Management role – service industry sector.
Benefits
- Not specified