Customer Success Executive
Hippocratic AIUnited States
Posted March 20, 2026
Full Time
About the Company
Hippocratic AI is the leading generative AI company in healthcare, with a team of physicians, hospital leaders, AI pioneers, and researchers from top institutions.
Job Description
Hippocratic AI is seeking a Customer Success Executive with health systems experience to serve as an embedded partner within client healthcare systems. The role requires a minimum of 75-80% travel and involves implementing, operationalizing, and scaling HippocraticAI's solutions, while building strong relationships with healthcare staff and leaders.
Requirements
- 5+ years of health systems experience, including customer success, account management, or project management.
- Experience leading complex, onsite implementations in clinical or operational healthcare environments.
- Exceptional relationship-building skills across an organization, from front-line staff to executives.
- Strong understanding of the healthcare industry, specifically clinical workflows and healthcare regulatory requirements.
- Experience working with cross-functional teams in a fast-paced startup environment.
- Strong project management skills with the ability to manage multiple workstreams onsite.
- Comfortable operating autonomously in a client-embedded role.