Director, Customer Success

Join Hippocratic AI, a leading generative AI company in healthcare, as a Director of Customer Success to lead a pod of enterprise health system accounts and a high-performing team of Customer Success Executives.

Requirements

• 8–12+ years of experience in healthcare, including 5+ years in customer-facing leadership roles working with or within health systems
• Proven ability to lead and develop teams managing enterprise accounts and drive impact across large, matrixed provider organizations
• Deep knowledge of clinical workflows, operational processes, and care delivery models (especially nursing or revenue cycle)

Benefits

• Competitive salary
• Stock options
• Health insurance
• Retirement plan
• Generous parental leave